Refund Policy

  • Youth Sports, Adult Sports, Enrichment Activities, Summer Camp, and/or Discovery Cottage
    • To be eligible for a refund, cancellations must be requested a minimum of seven (7) days before the published registration deadline.
    • Cancellations within seven (7) days of the published registration deadline will not be refunded.
    • Refunds will be distributed back to the participant through a check in the mail. This process takes 4 – 6 weeks.
      • Refunds for Summer Camp will be processed through the Camp Doc software.
    • A $15.00 service charge for processing all cancellations will apply unless the Valpo Parks and Recreation Department cancels a program due to low enrollment.

·         Facility Reservations

o   All facility rentals are non-refundable.

o   If Valpo Parks must cancel a reservation due to unforeseen circumstances, a full refund will be issued.

·         Special Events

o   Day Trips

§ Registrations are non-refundable

§ If registrants spot can be filled, registrant will receive a household credit that can be used toward a future Day Trip that calendar year.

o   Royal Tea Party, Kids Closet Sale, Color Fun Run, 4th of July Blast, Valpo Night Ride, Valpo Bike Fest races, Popcorn Panic, Lit’l Kernel Puff, Jr. Kernel Run

§ To be eligible for a refund, cancellations must be requested a minimum of 21 days before the published registration deadline, & Community Garden

      • Cancellations within 21 days of the published registration deadline will not be refunded.
      • If eligible, registrations done through RunSignUp will be refunded through the RunSignUp software
      • Other refunds will be distributed back to the participant through a check in the mail. This process takes 4 – 6 weeks.
      • A $15.00 service charge for processing all cancellations will apply unless the Valpo Parks and Recreation Department cancels a program due to low enrollment.

·         Community Garden Plots, Passes to Rogers Lakewood, ValPAWraiso Dog Park, Central Park Plaza Ice Rink, Golf, or other season passes are non-refundable.

*Special consideration may be given by the Valpo Parks Director in the case of documented life altering situations and medical emergencies.*